We had a rest with the whole family from 04/29/17 to 05/02/17. Overall, the impression is positive. The hotel is new, beautiful, lots of entertainment, the staff is friendly and welcoming. There is a great pool! The cuisine is delicious and varied. they never stayed hungry. For a small child, there is also something to find to eat, this is a plus. The cons were only in the room. We took a suite. We were given a 250 room. It is located in the farthest wing of the building with a view of the territory, gazebos for barbecue, a tent for festive events and a little bit of the forest. It turned out that the glazing of two rooms allowed only one frame to be opened for ventilation, which was clearly not enough in the absence of working air conditioners. On our dates, they have not yet been put into operation. In a large room, I had to open and close the frame with my hands, because although the button worked, the electronic door closer itself was not fixed and lay next to the dangling wires. To open the frame, you still have to reach out, because the handle is made right under the ceiling. We drew the attention of the staff to this problem, but did not fix anything. At check-in, 2 lamps were not lit, but they were quickly changed. However, one of the sconces above the bed did not turn on, because the problem was no longer in the lamp. It didn't bother us, so we decided to leave it as it is. Finally, one day, early in the morning, water poured on the suspended ceiling in the bathtub in the large room. Approximately from 6 to 8 in the morning. The ceiling is made in the form of long panels. As a result, at the end of the flood, the water leaked a little through the panels and dripped into the bath. There is a slight deflection of the panels in this place, which may indicate that the water is not all gone yet. We informed the staff several times that they probably left the ceiling disassembly for a while after our departure. No other problems were noticed. The best rooms, as it seemed to us, with a view of the forest. There's less sun and quieter. We ask the management to pay attention to the problems and eliminate them. We liked the rest very much anyway, we recommend it!
Igor